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Effective Employee Training

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Reblogged from Tina Del Buono’s PPM Blog.

Effective Employee Training

by Tina Del Buono, PMAC

Notepad training concept

We recently added to our office staff and it has reminded me, again, how important it is to have an effective training program in place.  There are so many things for new employees to learn, especially if they are new to the specific job field.  It can be very overwhelming for them at first.

The business environment plays a big part in employee training.  In a positive environment the employee will feel be more encouraged to learn new skills.  If the environment is a negative one it will inhibit the employee’s training process and the trainee can become very stressed. It is very difficult to learn under stress or fear of making mistakes.

Assigning a “mentor” to the employee during their training has proven to have very positive outcomes with employees learning tasks faster.  By having a “mentor” it will allow the employee to transition easier and connect to the culture of the business because they feel cared for and accepted.  A “mentor” also creates an outlet for new employees to seek advice and information about their duties.

Teaching the employee their job tasks in segments is also a smart training practice.  Learning one new skill can prove to be a bit difficult for a new employee because they can be unsure of themselves in their new job position.  Trying to teach them a range of new skills all at once can be disastrous.

Our office uses a process called “see one, do one, teach one.”  This is pretty self-explanatory by it’s title, but we have the employee watch the job task being done, then we give them a protocol sheet and let them do it once, and finally we let them teach another staff member what they just learned.

We have found this to be very effective in our office and we also have the employee repeat the task several times until they are comfortable before having them move forward.

Proper training should not be reserved for just new employees. In order to maintain a staff of trained and well-integrated employees, it’s critical to promote continuous learning throughout their careers with the company.  Investing in employees is the best investment that an employer can make in their business.

Effective Tips For Training New Employees



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